FAQ

• Is Pouch a Licensed Daycare?

       Yes, we are fully licensed through the Arlington County, VA.

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• What are the precautions taken during COVID-19?    

       -Temperature checks upon arrival

       -Staff members wear a face covering

       -Limited classroom sizes to promote social distancing

       -Disinfectant high traffic areas at least 3 times a day

       -Have children wash hands upon entering the premises

       -Face coverings for children over 4 years old when social distancing is not feasible 

       -Do not permit anyone with illness symptoms to enter Pouch

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• What are the qualifications of the Pouch Caregivers? 

       18 years or older, 3 years or more of childcare experience, CPR/FIRST AID Certified.

 

• Do I have to bring lunch for my kid?

       Yes, a nut free lunch must be provided. Please include a water bottle & snacks.

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• Is there a special place for the kids to take a nap?

       Yes, we do have a special room for them to rest, separately from the play area.

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• How many kids at the time are playing at Pouch?

       Our average number of kids playing is between 4 to 6 kids.

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• What's the average age of kids playing at Pouch?

       Average age is between 1 to 5 years old, however we can take care of your 12 y/o if you need it.

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• How many adults take care of the kids while playing at Pouch?

       our rate is 4 kids per 1 adult

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• Is there a Payment Deadline for any of the Pouch Services?

       Yes, for any service provided, your payment MUST be done prior to your visit or at the time of your visit please. ​

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       We highly recommend to book your services with at least 2 weeks in advance, and please remember that your payment        must be done in advance as it is the only way we can confirm you will receive the service requested.

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       Cancellations apply only with a 50% reimbursement

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       Late pick ups will incur in extra charges 

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   Important 

   

    You must follow our enrollment process and comply with our liability waivers to receive any service          from POUCH, please.